You can contact the Community Safety Unit 24 hours a day, every day of the year by calling 416-921-2323.
In an emergency, dial 911.
Community Safety Unit
Call the Community Safety Unit at 416-921-2323 for:
- security issues
- noise disturbances
- loitering or trespassing
- to report a parking violation on our property
Always call 911 in an emergency.
Learn more about safety in your community.
What we do
The Community Safety Unit is a team that includes special constables, community patrol officers and a dispatch centre. The team is mobile, patrolling in communities on foot, by bicycle or in cars.
What you can do
Toronto Seniors Housing tenants look out for their neighbours. In some buildings, tenants have a “buddy system” to check on each other. If you are worried, tell someone—another neighbour, a friend, or the Community Safety Unit.
What happens when you call the Community Safety Unit?
The dispatcher will ask you questions to find out what you need. These questions may include:
- Where are you?
- Where is help needed?
- Who is involved?
The dispatcher will also ask questions to make sure the right resources are sent as quickly as possible to keep everyone safe. We take all calls seriously and work with the proper authorities to respond.
Each situation is different.
- If it is a life-threatening situation, the dispatcher will contact Toronto Emergency Services at 911 immediately.
- If it is not a life-threatening situation and a situation that does not need a community patrol officer, dispatchers can take your information. Community patrol officers will work with the Toronto Police Service and Property Management staff to follow up on your concerns.
Callers may remain anonymous, but if you want to speak with an officer, the dispatcher will need your first name and phone number.
For more information about community safety and crime prevention, visit the Toronto Police Service website.